SailQuery Support

If you need help with SailQuery, please contact:

support@sailquery.com

Common Issues

  • Make sure you are logged into your Club Royale account before capturing offers.
  • Ensure the full offers page has loaded before tapping Capture.
  • If your dashboard does not update, try pushing reload and syncing again.

About Prices and Estimates

Upgrade costs, fares, and taxes & fees in SailQuery are estimates, not quotes. They come from Royal Caribbean's public prices at our latest check, and cruise prices change constantly, so what you're offered may be higher or lower. SailQuery can't guarantee any price or availability. Your casino host sets the actual upgrade price and confirms the final cost of any booking.